What I Do
A factotum does everything.
Here's what that actually means:
factotum
/ fak-ˈtō-təm / n.
From the Latin fac tōtum — literally, "do all!"
Fac, imperative of facere, "to do, make"; tōtum, "the whole, entirety." A person trusted to handle everything a household or business needs — whatever that happens to be on a given day.
Source: Merriam-Webster
That's still the idea. Your store isn't one problem, it's three: a storefront that represents your business, data structured well enough to trust, and the ongoing work of keeping it all running once real customers show up. One person, all three, built on whatever platform actually fits your business, not locked to one ecosystem.
Storefronts
Custom builds and refreshes for stores whose needs don't fit an off-the-shelf theme. I deliver design that looks sharp and a digital structure that actually holds up once real inventory and real customers hit it.
Data
The infrastructure underneath the storefront: getting your real inventory, catalogs, and customer history into systems built to handle them, not just imported and hoped for. This is the layer that makes everything else possible; a store is only as good as the data feeding it.
Automation & Ongoing
The fight against entropy doesn't end at launch. I provide ongoing support that keeps your systems running, secure, and improving instead of slowly drifting back into chaos.
Factotum Means All of It
Mike Sperry runs intermodal trucking and dispatch. He always wanted a comic shop, so he opened one. I actually flew out to California just to help him get the doors open. He ran it for a while, and has since sold it, but he kept me on retainer after the sale.
The work that comes through now has nothing to do with comic books. When his dispatch texts stopped reaching drivers, I tracked it down to a carrier registration issue and fixed it. Later, one of his dispatchers had a broken-image problem in Gmail. I found the cause, fixed it, moved on.
Neither one is an ecommerce problem. He still calls because I'm the person who picks up and figures it out, whatever it happens to be. That's always been the job.
How to Hire Me
Depending on where your business is at, there are a few different ways we can clean up your systems and get things running smoothly.
The Strategy & Sanity Call ($100)
Best for: People with an idea, a massive headache, or a proposal they don't quite trust.
Before you spend thousands of dollars on a platform you might hate, or weeks trying to fix a ghost in your system, let's get on a 60-minute Zoom call. You lay out your idea, your workflow, or your tech bottleneck, and I give you an expert, unfiltered opinion.
- If you're opening a shop and Shopify is overkill because you'd be better off on eBay? I'll tell you.
- If your dispatch texts are bouncing? We'll map out the fix.
- No sales pitch, no tech jargon. Just a map of what to do next.
Custom Site Builds & Overhauls
Best for: Shops that have outgrown their current theme or need a total platform migration.
From ground-up builds to major platform overhauls, I handle the design, the inventory architecture, and the checkout flow. Built to look sharp on day one and actually hold up under the weight of real inventory and real customers on day one hundred.
Automations & Efficiency Systems
Best for: Owners spending hours manually copying data between systems.
If you are double-entering invoices, manually updating stock levels across multiple channels, or losing sleep over messy product data, I build the bridges between your software. I make your systems talk to each other so you can stop doing data entry.
The "Factotum" Retainer
Best for: Established businesses that want an on-call tech partner.
Just like Mike, some clients keep me around because they want a trusted gatekeeper for their operations. When a system updates and breaks your workflow, or a weird bug quietly derails your day, you don't call a helpline. You call me, and I handle it.